Electronic and paper claims submission (within 1 business day of receipt)

Dedicated follow-up (within 7 days)

Government, commercial, private billing (primary, secondary and tertiary)

Correction and/or resubmission to insurance carriers

Aged claim reconciliation

Answer and make calls to insurance carriers regarding claims and billing

Weekly/monthly customized reports

Payment posting/adjustments

Patient statements

Answer patient calls regarding billing issues

Insurance denial management

Accounts monitoring and aging

HIPAA Compliance

Complete review of all open accounts quarterly to insure all outstanding monies are being collected.

All procedures are cross-referenced to payment statement, to check for accuracy in payment. If there are any discrepancies, they will be followed up on.